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Version: 3.12
Features and pricing

Release Support Policy

This page describes Scalar's support policy for major and minor version releases of ScalarDL.

Terms and definitions​

  • Maintenance Support: Scalar will provide product updates, including code fixes and documentation, and technical support through its support portal to customers with a commercial license, until the date specified.
  • Assistance Support: Scalar will provide limited technical support for non-code-related questions in the form of FAQs and inquiries through its support portal to customers with a commercial license until the date specified.
  • Extended Support: Extended Support is available as an add-on for customers with a commercial license who want support for a version that is no longer under Maintenance Support or Assistance Support.

Release support timelines​

note

A grayed-out date indicates that type of support has already ended for that version.

VersionRelease DateMaintenance Support EndsAssistance Support EndsExtended Support
3.122025-09-222027-03-252027-09-21Contact us
3.112025-06-182026-09-222027-03-21Contact us
3.102024-12-052026-06-182026-12-15Contact us
Versions no longer under Assistance Support
VersionRelease DateMaintenance Support EndsAssistance Support EndsExtended Support
3.92024-04-052025-12-052026-06-03Contact us
3.82023-04-192025-04-052025-10-02Contact us
3.72022-12-022024-04-182024-10-15Contact us
3.62022-09-222023-12-022024-05-30Contact us
3.52022-08-032023-09-222024-03-20Contact us
3.42022-02-222023-08-032024-01-30Contact us
Contact technical support
Available only to customers with a commercial license.
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